Privacy Policy

This policy explains how Fridge Repair Glebe (“we”, “us”) collects, uses and protects personal information when you use fridgerepairglebe.com.au or contact us about a repair. We handle personal information in line with the Australian Privacy Principles in the Privacy Act 1988 (Cth).

What we collect

When you send a repair request or email us, we collect the details you provide: your name, email address, suburb, fridge brand and a description of the problem. If we visit your home, we also record the address and any details needed to complete and warrant the repair.

Like most websites, our hosting and security tools may record technical information such as your IP address, browser type and the pages you visit. If we add analytics in the future, it will collect anonymous usage data through cookies.

How we use it

We use your information only to respond to your enquiry, arrange and carry out the repair, provide quotes and invoices, honour our warranty and improve our service. We do not sell or rent your personal information.

Who we share it with

We only share information with service providers that help us run the business, such as our website host and email provider, or where the law requires it. These providers may store data outside Australia, and we take reasonable steps to ensure they protect it.

Storage and security

We store enquiries in our email system and website database and take reasonable steps to protect them from misuse, loss and unauthorised access. We keep information only as long as we need it for the purposes above, including warranty and legal record keeping.

Access and correction

You can ask to see or correct the personal information we hold about you, or ask us to delete it where we are not required to keep it. Email info@fridgerepairglebe.com.au and we will respond within a reasonable time.

Complaints

If you have a concern about how we handled your information, please email us first so we can resolve it. If you are not satisfied with our response, you can contact the Office of the Australian Information Commissioner at oaic.gov.au.

Contact

Fridge Repair Glebe · Sydney, NSW, Australia · info@fridgerepairglebe.com.au

Last updated: October 2026